All goods supplied by us are warranted to be of sound workmanship and materials, and suitable for the purpose for which they are designed under fair conditions. Our liability under this Warranty will be limited to the replacement, free repair or issue of credit against any goods acknowledged by us to be faulty, provided that such faults have not been caused by your misuse of the goods or your negligent handling of them.

In Order to make a claim under this Warranty you must return the goods :

  • within 365 days of delivery date or the time stipulated by the manufacturer, whichever is the longer.
  • in good order and condition
  • carriage paid
  • to 2 High Sand Lane, Cockermouth, CA13 9NA unless we have advised you of another address to return goods. Our carriers have no authority to accept Goods for return unless we have agreed in advance.
  • In no circumstances will we be responsible for loss or consequential damage arising from the failure or defect of our goods.
  • If you return goods to us in order to make a claim  and those goods turn out to be, in our opinion, fault free or damaged by reason of misuse or negligent handling of them, then we will give you 10 days written notice to make arrangements to collect the goods. You may collect the goods in person or make arrangements for your carrier to collect them. You will remain liable to pay for the goods in full. We reserve the right to make arrangements to return the goods to you after the 10 day period, your non-compliance with our request for instruction will lead us to assume that you have given us unconditional authority to dispose of the goods as we see fit.